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Feedback from Lindsay S.
It was the smoothest repair and business transaction I have ever done.
I notified the insurance, Budget Direct, of the collision caused by the other driver.
They told me to go to KSR and there would be nothing to pay or deal with. and they were right.
Between Budget Direct and KSR, it was like a well oiled machine.....smooth run.
Comments from Candice Gardner | PRIXCAR TRANSPORT SERVICES PTY LTD
Good morning Mark,
I just wanted to send an email to say thank you very much to you and your team for all your help and for the great work on my car.
Thank you for all the help along the way, and keeping me up to date on the work as well as a big thank you to your receptionist for making me and my family feel very welcome.
Also to your team that fixed my car and detailed it who I didn't get a change to meet, thanks to them for making my car feel brand new.
And a big thank you to yourself and Rod for helping me all the way to the end.
I hope you all have a wonderful week.
Comments from Bill and Rita | Our car looks like a new car!
Our car looks like a new car, thanks for the fabulous work you did on it.
We are totally pleased with the job done.
The service received from everyone there was corteous, informative and very professional.
Bill and Rita
Comments from Ellen H
Good afternoon Kingswood Smash Repairs team:
Just a note to thank you all very much for the outstanding job on my little car during the past week after it suffered a damaged rear.
Every contact, whether by phone, text message or in person, was efficient, professional and pleasant and the workmanship world-class.
In fact, you were just one link in a pain-free chain that included two insurance companies and the driver of the at-fault vehicle.
If only every incident was dealt with as smoothly and professionally as mine!
Again, thank you all. Be assured that I will refer business and promote your reputation wherever possible.
Comments by John Dunn | Annlyn Motors Volvo is proud to endorse KSR Smashrepairs as our preferred repairer...
Annlyn Motors Volvo is proud to endorse KSR Smashrepairs as our preferred repairer.
The attention to detail and their focus on customer satisfaction given by all the staff make KSR Smashrepairs a valuable partner for all our motor body repair needs
Comments by Shirlene Aliverti | I felt as though in every way that you aim to offer the best service
I felt as though in every way that you aim to offer the best service that your company could achieve, which is a rare thing this day and age.
Comments by Bozica Nyeverecz | Very impressed! I wouldn`t go anywhere else
Very impressed! I wouldn`t go anywhere else.
My car never looked better or cleaner! THANKYOU VERY MUCH KSR!!!
Comments by Ben Blefari | Everything was perfect,
Everything was perfect, customer service was excellent from word go.
The car came up better than when I purchased it, fantastic job. Thank you very much KSR
Comments by Eric Aumua | I am writing to let you know that I received my vehicle after leaving it with your staff and found it to be simply outstanding
I am writing to let you know that I received my vehicle after leaving it with your staff and found it to be simply outstanding. I was fully and completely satisfied with everything, from the politeness of your staff, to the quickness of your services.
I will with no hesitation, refer your establishment to everyone. And if I ever need to, I will most certainly bring my business to you. Keep up the excellent work
Comments by Jane Cowell | I wasn't aware of all the other services that you do...
I wasn't aware of all the other services that you do, now I know. I appreciate how you can just look after the lot. Thanks again
Comments by Sarah Hendriks | To the team at KSR, I want to say a BIG and heartfelt THANK YOU...
To the team at KSR, I want to say a BIG and heartfelt THANK YOU. You made my little crashed up car brand new again. Keep up the great work!
Comments by Monica Courcier | I am writing to express my gratitude for the courtesy....
I am writing to express my gratitude for the courtesy and efficiency given to me on Monday 2nd March 2009, when repairs were carried out on my Toyota. I would like to thank Ben whose competency and general manner is a credit to your firm. Also I would like to thank Charlie for his kindness and his assistance, and as usual I found your receptionists helpful and obliging.
I have written previously when repairs were carried out on my vehicle to say "thank you" for the courtesy extended to me and for the satisfaction of the completed job. It is so very rare to receive good workmanship and efficiency and felt I had to write again to express my gratification for a job well done and for excellent staff you employ.
Comments by Laurine Schneider | Dear Kristie, I wish to express my sincere...
I wish to express my sincere thanks to you & your staff for the wonderful manner in which my recent dealings with KSR were conducted.From the onset I found the presentation of your premises and the friendly and courteous approach by the employees at KSR made me feel very comfortablel and confident in my decision to select your organisation to carry out repairs on my vehicle.
The completed work was of the highest standard and very much to my satisfaction.During my forty plus year in the workforce I have been exposed to a wide, cross section of the business community. In view of my experiences I feel that I am sufficiently qualified to consider KSR to be among the best. A very professional, well organised company who ultimately aim to ensure their customers receive the best possible outcome.
I would certainly have no hesitation in recommending the services of KSR.
Comments by Aidan John Wade | Our car ( Holden Caprice )...
Our car ( Holden Caprice Rego ____) was involved in an accident with a motorised pushbike that ran into the side back in March 2009. We are insured with NRMA and asked for the car to be repaired with KSR. I would like to formally thank all the team at KSR for two things. Firstly the friendly and helpful staff, they made a fairly stressfull time much easier to manage and took a big load off us. Secondly, the quality of the work is second to none in our opinion. We are truly delighted with the finished repair, its looks better than new. We would also like to thank your technical staff for helping us diagnose an unrelated knocking noise coming from the LHS suspension area. Thanks again, all at KSR. We have passed these comments verbally to NRMA insurance.
Kind Regards Aidan and Suzanne Wade
Comments by Janet Hickey | I had my car repaired with you last week......
I had my car repaired with you last week. When we picked it up it looked like new and a fantastic job was done. It was a pleasure to pick it up and it had been washed and cleaned inside and out and the extra little touch of the lollies was great.
Thank you for a job very well done. We will not hesitate to reccommend you to others in the future
Comments by Goonaseelan Naidoo | Well done KSR!!......
Well done KSR!!
My car was meticulously repaired and never looked cleaner.Staff were courteous and professional.You are an excellent role model for the smash repair industry.
(the lollies were a great touch!!!)
Comments by Jill Woods | Just to say how very impressed I am with the wonderful service.....
Just to say how very impressed I am with the wonderful service and care extended to me last week when the Chamber car was in for repairs. The use of a courtesy car was extremely helpful and I know the advertising I provided driving 80kms a day up and down the M4 should be a bonus to you!
No way can you miss that gorgeous green. However I would have liked a little sign somewhere which said not caused by me, or not my fault, or it was the other driver’s fault! [just an ego thing].The car was absolutely spotless when I collected it, even the inside which I much appreciated for it was long overdue for such a close clean.
In fact the windscreen was so clean I only needed to use my wipers 5 times the entire length of the M4 from Mulgoa Road, to the Silverwater turn off in that terrible heavy rain last Friday afternoon. While other cars around me had their wipers going full bore I just sailed on through, almost as if I was in a protective bubble. I don’t know what you use but wow!
Anyway Kristie, well done on a great operation - your team are delightful too, seemingly aware excellence matters!
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